Child Protection Policy for Massey Community Trust
Summary
Our vision is for every person and whānau in Massey to be safe, healthy, hopeful and thriving. Ensuring the wellbeing and safety of children, including prevention of child abuse or maltreatment, is paramount to achieving our organisations vision. This policy provides guidance to staff and volunteers on how to identify and respond to concerns about the wellbeing of a child, including possible abuse or neglect.
The process for responding to a concern about a child is on page 5 of this policy.
The interests of the child will be the paramount consideration when any action is taken in response to suspected abuse or neglect. This organisation commits to support the statutory agencies (Oranga Tamariki - Ministry for Children and the New Zealand Police (the Police)) to investigate abuse and will report suspected cases and concerns to these agencies as per the process in this policy.
Our Designated Person for Child Protection, Joshua Taylor, will be responsible for the maintenance and annual review of this policy, in addition to carrying out the responsibilities outlined in this policy. Staff will not assume responsibility beyond the level of their experience and training. Our organisation commits to ensure staff have access to the training they need.
This policy was authored by Joshua Taylor on 1/08/2022. A digital copy can be found on our website at www.masseycommunitytrust.org. The policy is due to be updated on 1/08/2023. It is consistent with Oranga Tamariki and Police guidelines and will be updated when new guidance is issued.
Purpose, scope and principles
Our child protection policy recognises the important role and responsibility of all of our staff in the protection of children by identifying and responding to suspected child abuse or neglect and appropriately responding to concerns about the wellbeing of a child.
This policy provides a broad framework and expectations to protect children, including (but not limited to) staff behaviours in response to actual or suspected child abuse and neglect. It applies to all staff, including volunteers and part-time or temporary roles and contractors. It is intended to protect all children that staff may encounter, including siblings, the children of adults accessing services and any other children encountered by staff as they provide their service.
In addition to guiding staff to make referrals of suspected child abuse and neglect to the statutory agencies – i.e., Oranga Tamariki and the Police – this policy will also help our staff to identify and respond to any other needs of children whose wellbeing is of concern.
We recognise that in some of these cases, the involvement of statutory agencies would be inappropriate and potentially harmful to families/whānau. Throughout New Zealand statutory and non- statutory agencies provide a network of mutually supportive services, and it is important for our organisation to work with these to respond to the needs of children and families/whānau in a manner proportionate to the level of need and risk. Contact details for agencies and services in our community are provided as an appendix to this policy.
To ensure that this organisation demonstrates continual improvement in child protection practice, we will work to maintain a good working relationship with child protection agencies and support our staff to protect children from abuse by consulting with experts with specialist knowledge and providing the necessary training options.
This policy applies to all staff, including contractors and volunteers.
Definitions
Child – any child or young person aged under 18 years and who is not married or in a civilunion.
Child protection – activities carried out to ensure that children are safe in cases where there is suspected abuse or neglect or are at risk of abuse or neglect.
Designated person for child protection – the manager/supervisor or designated person responsible for providing advice and support to staff where they have a concern about an individual child or who want advice about child protection policy.
Disclosure – information given to a staff member by a child, parent or caregiver or a third party in relation to abuse or neglect.
Oranga Tamariki - Ministry for Children – the agency responsible for investigating and responding to suspected abuse and neglect and for providing care and protection to children found to be in need.
New Zealand Police – the agency responsible for responding to situations where a child is in immediate danger and for working with Oranga Tamariki in child protection work and investigating cases of abuse or neglect where an offence may have occurred.
Physical abuse – any acts that may result in physical harm of a child or young person. It can be, but is not limited to: bruising, cutting, hitting, beating, biting, burning, causing abrasions, strangulation, suffocation, drowning, poisoning and fabricated or induced illness.
Sexual abuse – any acts that involve forcing or enticing a child to take part in sexual activities, whether or not they are aware of what is happening. Sexual abuse can be, but is not limited to:
Contact abuse: touching breasts, genital/anal fondling, masturbation, oral sex, penetrative or non-penetrative contact with the anus or genitals, encouraging the child to perform such acts on the perpetrator or another, involvement of the child in activities for the purposes of pornography or prostitution.
Non-contact abuse: exhibitionism, voyeurism, exposure to pornographic or sexual imagery, inappropriate photography or depictions of sexual or suggestive behaviours or comments.
Emotional abuse – any act or omission that results in adverse or impaired psychological, social, intellectual and emotional functioning or development. This can include:
Patterns of isolation, degradation, constant criticism or negative comparison to others. Isolating, corrupting, exploiting or terrorising a child can also be emotional abuse.
Exposure to family/whānau or intimate partner violence.
Neglect – neglect is the most common form of abuse and although the effects may not be as obvious as physical abuse, it is just as serious. Neglect can be:
o Physical (not providing the necessities of life like a warm place, food and clothing).
o Emotional (not providing comfort, attention and love).
o Neglectful supervision (leaving children without someone safe looking after them).
o Medical neglect (not taking care of health needs).
o Educational neglect (allowing chronic truancy, failure to enrol in education or inattention to education needs).
Recruitment and employment (safety checking)
Our recruitment policy reflects a commitment to child protection by including comprehensive screening procedures. Safety checks will be carried out, as required by the Children’s Act 2014.
Training
We are committed to maintaining and increasing staff awareness of how to prevent, recognise and respond to abuse through appropriate training. As part of their induction, new staff are made aware of the policy on child protection.
Identifying child abuse and neglect
Our approach to identifying abuse or neglect is guided by the following principles:
We understand that every situation is different and it’s important to consider all available information about the child and their environment before reaching conclusions. For example, behavioural concerns may be the result of life events, such as divorce, accidental injury, the arrival of a new sibling etc.
We understand when we are concerned a child is showing signs of potential abuse or neglect we should talk to someone, either a colleague, manager/supervisor or the Designated Person for Child Protection – we shouldn’t act alone.
While there are different definitions of abuse, the important thing is for us to consider overall wellbeing and the risk of harm to the child. It is not so important to be able to categorise the type of abuse or neglect.
It is normal for us to feel uncertain, however, the important thing is that we should be able to recognise when something is wrong, especially if we notice a pattern forming or several signs that make us concerned.
Exposure to intimate partner violence (IPV) is a form of child abuse. There is a high rate of co- occurrence between IPV and the physical abuse of children.
We recognise the signs of potential abuse:
Physical signs (e.g., unexplained injuries, burns, fractures, unusual or excessive itching, genital injuries, sexually transmitted diseases).
Behavioural concerns (e.g., age- inappropriate sexual interest or play, fear of a certain person or place, eating disorders/substance abuse, disengagement/neediness, aggression).
Developmental delays (e.g., small for their age, cognitive delays, falling behind in school, poor speech and social skills).
Emotional abuse/neglect (e.g., sleep problems, low self-esteem, obsessive behaviour, inability to cope in social situations, sadness/loneliness and evidence of self-harm).
The child talking about things that indicate abuse (sometimes called an allegation or disclosure).
We are aware of the signs of potential neglect:
Physical signs (e.g., looking rough and uncared for, dirty, without appropriate clothing, underweight).
Behavioural concerns (e.g., disengagement/ neediness, eating disorders/substance abuse, aggression).
Developmental delays (e.g., small for their age, cognitive delays, falling behind in school, poor speech and social skills).
Neglectful supervision (e.g., out and about unsupervised, left alone, no safe home to return to).
Medical neglect (e.g., persistent nappy rash or skin disorders or other untreated medical issues).
Emotional abuse/neglect (e.g., sleep problems, low self-esteem, obsessive behaviour, inability to cope in social situations, sadness/loneliness and evidence of self-harm).
Any concerns about the wellbeing or safety of a child need to be recorded. When we respond to suspected child abuse or any concerning behaviour we write down our observations, impressions and communications in a confidential register. This is kept separate from our other records and access will be strictly controlled.
When we believe that a child may have been harmed or is at risk of harm we will report this to Oranga Tamariki and/or the Police.
Staff involved in cases of suspected child abuse are entitled to have support. We will maintain knowledge of such individuals, agencies and organisations in the community that provide support.
Confidentiality and information sharing
We will seek advice from Oranga Tamariki and/or the Police before identifying information about an allegation is shared with anyone, other than the service manager or designated person. Staff should be aware that:
• Under sections 15 and 16 of the Children, Young Persons, and Their Families Act 1989 any person who believes that a child has been or is likely to be, harmed physically, emotionally or sexually or ill-treated, abused, neglected or deprived may report the matter to Oranga Tamariki or the Police and provided the report is made in good faith, no civil, criminal or disciplinary proceedings may be brought against them.
• When collecting personal information about individuals, it is important to be aware of the requirements of the privacy principles – i.e., the need to collect the information directly from the individual concerned and when doing so to be transparent about: the purposes for collecting the information and how it will be used; who can see the information; where it is held; what is compulsory/voluntary information; and that people have a right to request access to and correction of their information.
• Staff may, however, disclose information under the Privacy Act/Health Information Privacy Code where there is good reason to do so – such as where there is a serious risk to individual health and safety (see privacy principle 11/Code rule 11). Disclosure about ill-treatment or neglect of a child/young person may also be made to the Police or Oranga Tamariki under sections 15 and 16 of the Children, Young Persons, and Their Families Act 1989.
Responding to a child when the child discloses abuse:
Listen to the child
Disclosures by children are often subtle and need to be handled with particular care, including an awareness of the child’s cultural identity and how that affects interpretation of their behaviour and language.
Reassure the child
Let the child know that they:
Are not in trouble.
Have done the right thing.
Ask open- ended prompts – e.g., “What happened next?”
Do not interview the child (in other words, do not ask questions beyond open prompts).
Do not make promises that can’t be kept, e.g., “I will keep you safe now”.
If the child is visibly distressed
Provide appropriate reassurance and re-engage in appropriate activities under supervision until they are able to participate in ordinary activities.
If the child is not in immediate danger
Re-involve the child in ordinary activities and explain what you are going to do next.
If the child is in immediate danger
Contact the Police immediately.
As soon as possible formally record the disclosure
Record:
Word for word, what the child said.
The date, time and who was present .
Recording and notifying Child, Youth and Family of suspected child abuse or neglect:
Recording
Formally record:
Anything said by the child.
The date, time, location and the names of any staff that may be relevant.
The factual concerns or observations that have led to the suspicion of abuse or neglect (e.g., any physical, behavioural or developmental concerns).
The action taken by your organisation.
Any other information that may be relevant.
Relevant information can inform any future actions.
Decision- making
Discuss any concern with the manager/supervisor or the designated person for child protection.
No decisions should be made in isolation.
Notifying authorities
Notify Oranga Tamariki promptly if there is a belief that a child has been, or is likely to be abused or neglected.
A phone call to the National Contact Centre is the preferred initial contact with Oranga Tamariki (see below) as this enables both parties to discuss the nature of the concerns and appropriate response options.
Phone: 0508 Family (0508 326 459)
email: Ucontact@ot.govt.nz
Oranga Tamariki will:
Make the decision to inform the parents or caregivers, in consultation with our organisation.
Advise what, if any, immediate action may be appropriate, including referring the concern to the Police.
Following the advice of Oranga Tamariki
Oranga Tamariki advice will include what, if any, immediate action may be appropriate, including referring the concern to the Police.
Oranga Tamariki is responsible for looking into the situation to find out what may be happening, whether our organisation needs to work with the family/whānau or put them in touch with people in their community who can help.
Storing relevant information
Securely store:
The record of the concern.
A record of any related discussions (including copies of correspondence, where appropriate).
A record of any advice received
The action your organisation took,
including any rationale.This concern with any earlier concerns, if the notification is based on an accumulation of concerns (rather than a specific incident).
Records assist in identifying patterns.
Allegations or concerns about staff
All matters involving allegations against staff need to be escalated to the management team.
To ensure the child is kept safe, management may take steps to remove the staff member against whom an allegation has been made from the environment, subject to the requirements of the applicable individual or collective employment contract and relevant employment law, including the Human Resources disciplinary procedures.
Management will consult with Oranga Tamariki and/or the Police before taking any further actions.
Our organisation commits not to use ‘settlement agreements’, where these are contrary to a culture of child protection. Some settlement agreements allow a member of staff to agree to resign provided that no disciplinary action is taken, and a future reference is agreed. Where the conduct at issue concern the safety or wellbeing of a child, use of such agreements is contrary to a culture of child protection.
Appendix 1 - Social Service Agencies and Services in West Auckland
Barnardos 247 Edmonton Road, Te Atatū South, Auckland
09 6253675
Family Works 2171 Great North Rd, Auckland
09 8351288
The Fono 411 Great North Rd, Henderson, Auckland
09 8371780
Salvation Army 7-9 View Rd, Henderson, Auckland
09 8374471
Te Whānau Level 2, 6-8 Pioneer St, Henderson, Auckland
O Waipareira 09 8384314
Vaka Pasifika 9 Northside Drive, Westgate, Auckland
021 02900701
Vision West 97 Glendale Rd, Glen Eden, Auckland
09 8180700
Youth Health 49 Lincoln Rd, Henderson, Auckland
Hub West 0800 562023